Everyday
Basic
Affordable, reliable rides for everyday travel.
AkiGO
Launch Markets
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Ride with AkiGO
A better way to
move through
your city.
Request a ride, compare your options, review pricing, and follow every important update from pickup to destination.
Safety tools
Access trip sharing, communication, and support.
Live visibility
Follow driver progress and trip updates.
Clear pricing
Review your ride price before confirming.
Rider support
Get help when a trip needs attention.
Rider app preview
Your trip, clearly organized.
Pickup
Enter your pickup location
Destination
Enter where you are going
Ride type
Choose option
Pricing
Review before booking
Payment
Select method
Tracking
Live trip updates
Communication
Contact your driver
Safety
Trip safety tools
Illustrative rider-app preview. Live ride details appear only when a trip is requested and available.
Ride options
Options for every kind of trip.
Compare eligible ride options based on timing, comfort, group size, and special trip needs.
Faster pickup
Priority
A faster pickup option when time matters.
Best value
Wait & Save
A lower-cost option when your pickup time is flexible.
Extra comfort
Comfort
A more refined ride with additional comfort.
More space
XL
Extra room for groups, families, and luggage.
Largest groups
XXL
A larger-capacity option for bigger groups and more luggage.
Pet friendly
Pet
Request a ride that can accommodate your pet.
Premium
Executive
Premium vehicles for work, events, and special occasions.
Premium SUV
Executive SUV
Premium SUV space for passengers and luggage.
Local delivery
Courier
Send eligible local packages through the AkiGO network.
Family option
Car Seat
Request an eligible ride with a car-seat option.
Rider journey
From request to destination.
The rider experience keeps every major step visible before, during, and after your trip.
01
Set your trip
Enter your pickup location and destination.
02
Choose a ride
Compare eligible options for your trip.
03
Confirm and pay
Review the trip and select an available payment method.
04
Track your driver
Follow arrival progress and important updates.
05
Complete the ride
Stay connected from pickup through destination.
How it works
Requesting a ride stays simple.
Open the rider app, choose your ride, and follow every important update through completion.
Step 1
Open the rider app
Enter your pickup and destination to begin.
Step 2
Choose and confirm
Review ride options, pricing, and payment before confirming.
Step 3
Track and ride
Follow your driver and trip status through completion.
Driver assigned
Pickup progress available
Driver and vehicle details appear in the app
Trip tracking active
Pickup
In progress
Updates
Live
Trip visibility
Route and status
Follow important updates in one place
Rider-driver communication
Live trip visibility
Stay informed throughout the ride.
AkiGO is designed to keep riders informed from driver assignment through pickup, trip progress, and destination arrival.
Driver location and pickup progress
Route and trip status
Arrival and trip updates
Rider-driver communication
Trip sharing
Support when needed
Clear pricing
Review your price before confirming.
The rider experience is designed to present the available ride option and trip price before you complete the booking.
Ride option shown
Trip price reviewed
Payment method selected
Booking confirmed
Payment options
Choose an available way to pay.
Available payment choices can include supported cards, wallet balance, and eligible device-based payment options.
Card
Wallet
Device payment
Rider safety
Tools designed to support your journey.
Rider safety features are designed to help you stay connected, share trip details, report concerns, and reach support.
Explore rider safetyTrip sharing with trusted contacts
In-app emergency workflows
Driver identity and vehicle details
Rider-driver communication
Incident reporting
Support access
More ways to ride
Options for everyday plans and special needs.
Scheduled rides
Plan eligible trips ahead when timing is important.
Group travel
Choose a larger ride option for passengers and luggage.
Pet rides
Request an eligible ride that can accommodate your pet.
Car-seat rides
Choose an eligible family ride option where available.
Rider questions
Find answers before your first ride.
Learn about booking, pricing, payments, cancellations, safety, accessibility, and rider support before using the AkiGO rider experience.
View Rider FAQBe the first to ride
Be among the first to ride with AkiGO.
Join the rider list for early access, launch-market updates, and availability information.